Refund policy
**Return Policy**
At Tala Jazzy, we prioritize your satisfaction with every purchase. To ensure your peace of mind, we offer a 14-day return policy, providing you with ample time to evaluate your item and request a return if necessary.
**Eligibility Criteria:**
For your item to qualify for a return, it must meet certain criteria:
- It should be in its original condition, unworn or unused, with all tags intact and in the original packaging.
- Please retain your receipt or proof of purchase for reference during the return process.
**Initiating a Return:**
To initiate a return, please reach out to us at (Info@talajazzy.com). Kindly note that all returns must be sent to the following address: 28 Grove Street, Suite #1D, Paterson, NJ 07503.
**Return Procedure:**
Upon approval of your return request, we will provide you with a return shipping label and detailed instructions on where and how to send your package. Please remember that unauthorized returns will not be accepted.
**Contact Us:**
Should you have any questions or require assistance regarding your return, feel free to contact our team at (Info@talajazzy.com).
**Damages and Issues:**
We encourage you to thoroughly inspect your order upon arrival. In the event of any defects, damages, or receipt of an incorrect item, please notify us immediately so we can address the issue promptly.
**Exceptions / Non-returnable Items:**
Certain items are exempt from our return policy, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, and gases. Additionally, we do not accept returns on sale items or gift cards. Should you have inquiries about specific items, please get in touch with us.
**Exchanges:**
If you wish to exchange an item, we recommend initiating a return for the original item and placing a separate order for the desired item to expedite the process.
**European Union 14-Day Cooling Off Period:**
For shipments to the European Union, customers are entitled to exercise their right to cancel or return their order within 14 days, without providing justification. The same eligibility criteria apply, including the condition of the item and proof of purchase.
**Refunds:**
Upon receipt and inspection of your return, we will inform you of the status of your refund. Approved refunds will be processed automatically to your original payment method within 10 business days. Please note that it may take additional time for your financial institution to reflect the refund in your account. If you have not received your refund within 14 business days of approval, please contact us at (Info@talajazzy.com).
Thank you for choosing Tala Jazzy. Your satisfaction is our priority, and we are committed to providing you with a seamless shopping experience.
At Tala Jazzy, we prioritize your satisfaction with every purchase. To ensure your peace of mind, we offer a 14-day return policy, providing you with ample time to evaluate your item and request a return if necessary.
**Eligibility Criteria:**
For your item to qualify for a return, it must meet certain criteria:
- It should be in its original condition, unworn or unused, with all tags intact and in the original packaging.
- Please retain your receipt or proof of purchase for reference during the return process.
**Initiating a Return:**
To initiate a return, please reach out to us at (Info@talajazzy.com). Kindly note that all returns must be sent to the following address: 28 Grove Street, Suite #1D, Paterson, NJ 07503.
**Return Procedure:**
Upon approval of your return request, we will provide you with a return shipping label and detailed instructions on where and how to send your package. Please remember that unauthorized returns will not be accepted.
**Contact Us:**
Should you have any questions or require assistance regarding your return, feel free to contact our team at (Info@talajazzy.com).
**Damages and Issues:**
We encourage you to thoroughly inspect your order upon arrival. In the event of any defects, damages, or receipt of an incorrect item, please notify us immediately so we can address the issue promptly.
**Exceptions / Non-returnable Items:**
Certain items are exempt from our return policy, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, and gases. Additionally, we do not accept returns on sale items or gift cards. Should you have inquiries about specific items, please get in touch with us.
**Exchanges:**
If you wish to exchange an item, we recommend initiating a return for the original item and placing a separate order for the desired item to expedite the process.
**European Union 14-Day Cooling Off Period:**
For shipments to the European Union, customers are entitled to exercise their right to cancel or return their order within 14 days, without providing justification. The same eligibility criteria apply, including the condition of the item and proof of purchase.
**Refunds:**
Upon receipt and inspection of your return, we will inform you of the status of your refund. Approved refunds will be processed automatically to your original payment method within 10 business days. Please note that it may take additional time for your financial institution to reflect the refund in your account. If you have not received your refund within 14 business days of approval, please contact us at (Info@talajazzy.com).
Thank you for choosing Tala Jazzy. Your satisfaction is our priority, and we are committed to providing you with a seamless shopping experience.